Posted on Google  
 
  
 
 
 Colleen Cotto 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
If you are looking for a place full of genuinely caring humans to help look after your loved ones, this is it. I cannot say enough about Charter of Dedham staff as well as the actual physical space. They have thought of all the little things to help make life easier and more engaging especially when transitioning someone to assisted living can be really traumatic. Please consider Charter for your ageing loved ones. You will find a loving staff and feel confident that you’ve made the right decision.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ellie Tessicini 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Visited a friend and was very impressed
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Christine Sun 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Charter Senior Living in Dedham- If you're looking for a senior living community that provides exceptional care, support, and safety, and Dedham is a convenient location, I highly recommend Charter Senior Living in Dedham. From my very first phone call and throughout the several weeks of planning my mother's transition from home care to Charter Senior Living, we received outstanding guidance from Robert, the Senior Sales & Marketing Director. He made what could have been an overwhelming process feel manageable by answering every question and providing support every step of the way virtually most of the time. Once my mother moved in, the entire leadership team continued that same level of excellence. Dawn (Executive Director), Ryan (Office Manager), Deanna (Health & Wellness Director), Dianne (Sales Counselor), and the reception staff—both day and night embraced our family with kindness and professionalism. Every request or concern we had was handled promptly and thoroughly, with no detail overlooked. The community itself is warm, welcoming, and intimate. The grounds, resident rooms, and common areas are beautifully maintained, clean, and inviting. The elegant circular seating area at the front entrance has the feel of a grand hotel, and the peaceful wooded walking path quickly became one of our favorite features. Most importantly, my mother feels comfortable, safe, and cared for and that has made all the difference for our family. The nursing staff and CNAs are genuinely compassionate, friendly, and attentive. Knowing she is surrounded by people who truly care gives us tremendous peace of mind. Choosing a senior living community is never an easy decision, but Charter Senior Living in Dedham is exceeded our expectations. We are incredibly grateful to the entire team for making this transition such a positive experience.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Peggy McDonald 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I write this review as the daughter of a new resident. If I could, I would give more than 5 stars! My mother was previously in another memory care for 18 months. We did not do our “homework” and it turned out to not be an appropriate fit. I ended up working with an advocate and she was amazing. She listened to our story and knew to schedule tours at places that would be potential good matches. After 3 (one on my own) we went to Charter. We met with the Robert Lavelle, the Sr. Sales and Marketing Director. Immediately I knew he was caring and a listener. He asked questions and put me at ease. He sincerely wanted to know about my mom and our past experience. He felt Charter could be a place that my mom would thrive. He took us to see the community and speak to some of the staff. By the time we returned to his office I felt this was going to be the place my mother could spend her remaining time… in a community of compassion, knowledge and sincerity. I did go and visit one other place and it only made me feel more confident Charter was the place. Robert and his team…I’m thankful and grateful to all. They really go above and beyond. If you are in the early stages of seeking memory care, I urge you to find an advocate for support. They too, are special people. Lauren Alves
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Robert Bower 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
There is no place I'd rather have My Mother live than at Charter Senior Living. The employees are very professional and very pleasant.  The facility is clean and beautiful.  Thank you.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Evelyn Amato 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The team at Charter in Dedham truly cares about the well-being and livelihood of their residents. They foster a warm, engaging environment where there is always something meaningful happening. The staff makes a genuine, thoughtful effort to ensure that their Flourish residents are treated with dignity and respect, meeting them where they are and building meaningful connections.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Lisa Mancini 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I had the pleasure of visiting the Charter  Senior Living community in Dedham, MA yesterday. I was truly impressed by the facility and, even more so, by the genuinely caring staff. I left my visit feeling confident that my mom could really thrive in their memory care unit.  Thank you to the team at CSL for spending time with me yesterday and answering all of my questions.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Chris Santry 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
During one of the most difficult times for both me and my family, the Charter Senior Living in Dedham provided comfort. My father had spent a significant period of time within a behavioral facility in Southern Massachusetts and transitioned to this location. Specifically it was Dawn, Emily, and Lilly who were both incredibly knowledgable and supportive during the process. Despite his condition, my father is clearly more happy and fulfilled with the environment at Charter Senior Living. Especially given that the Memory Care unit is personalized, it truly is the ideal space for my father. All of the staff were able to clearly outline the daily care routine for my father in a calming manner. Since my dad has always been quite an active person, I am grateful that he has been involved in daily exercises since moving into Charter Senior Living.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 deb duby 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The staff is absolutely fantastic and the property is beautiful
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jennifer Dunn 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
During one of the most overwhelming and emotional moments of my life, when my aunt’s dementia progressed rapidly and I was suddenly handed the full responsibility of her care, the staff at this senior living community truly became my lifeline. They were incredibly informative, patient, and compassionate, taking the time to walk me through every step of the process when everything felt like it was spiraling so quickly. They explained things clearly, answered every question, and made an impossible situation feel manageable. Knowing my aunt was in a safe, loving memory care environment gave me peace of mind when I needed it most. I will always be deeply grateful for their kindness and guidance and highly recommend this community to anyone facing a similar journey.